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To issue a Tax Free Form

1. If the customer presents a Global Blue card, do one of the following:

oEnter the card number in the Identifier field manually and press <Enter>; or

oScan the bar code.

oWithout a Global Blue card, fill in the traveller's details manually.

2. Select the Refund Method.

3. Enter the Gross Amount and any other purchase details requested.

If you run out of space, you can add rows by clicking the respective button. If you make a mistake, you can delete a row by clicking the red X.

4. Click the Print Form button.

You may be prompted to confirm that the Tax Free Form has been printed.

5. Click Successful (or Reprint if necessary).